Challenges
01Lack of the feature of generating conference call reports for enterprise telephony platforms.
02Unstructured and manual methods of storing databases in the ecosystem.
03Absence of a synchronized intelligent management system in various geographical locations.
Solution highlights
01Integrated multiple features like calling accounting, usage monitoring, reports and analytics, audit, and expense management into the software by incorporating leading enterprise telephony and video-calling platforms
02The directory module grants access to multiple submodules like creating new entity users, editing, adding, removing, and leaving feedback on assets.
03Captures multiple companies' wireline data generated in the telecom environment to process and store in the backend database.
