Mobile Service Provider in Canada

Roaming eCommerce Portal

Developed an eCommerce portal that provides high-quality carrier-grade mobile roaming services.

11Team members
1+ YearsDuration
3Outcomes delivered
CXData SecurityWebsite DevelopmentPayments
Roaming eCommerce Portal interface preview
Solutioning

From challenge to delivery

Challenges

01Hassle for travelers to keep physically purchasing new SIM cards depending on their geographic location.
02Lack of carrier infrastructure to provide mobile roaming services.
03Uncertainty about making online mobile-plan purchases in another country.

Solution highlights

01Created the first complete off-the-shelf mobile roaming solution for the global traveller.
02Allows subscribers to utilize their mobile device as the overlay SIM attaches to their home SIM without changing their number.
03User-friendly and easy-to-navigate web portal, resulting in more customer interactions and purchases.
Outcomes

What it delivered

100%

Secured Payments

Safe and easy-to-use payment gateways to complete transactions in real-time.

25%

Increased Revenue

Smart and efficient roaming mobile plans at competitive prices increased overall revenues.

55X

Increased Customer Interactions

A hassle-free and interactive user experience with an anytime cancellation clause made it convenient for subscribers to use this service.

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