Leading Telecom Infrastructure Company in Saudi Arabia

Revenue, Licensing & Tax Platform

Modelled a digital platform that aims to enhance system performance and provide accessibility.

35Team members

4+ YearsDuration

3Outcomes delivered

Project ManagementData SecurityCXERP

Solutioning

From challenge to delivery

01Inability to implement strong business communication among departments due to a lack of connectivity.

02Unstructured and scattered system to manage all the customer's details, invoices, and payments.

03Need for a mobile-friendly, easy-to-use, and customizable digital solution.

01A digital solution that supports various telecom operators’ revenue systems and tax computation and ensures data security.

02Integrated with the ERP system, it synchronizes customers, invoices, and payment details and helps telecom operators compute and file license fees.

03Built a multilingual platform with the integration of a personalized dashboard and the ability to download, import, and submit revenue reports.

Outcomes

Automation and data transparency improved business decision-making, subsequently impacting efficiency.

10X

By Integrating the ERP system, business operations elevated collaboration between internal and external stakeholders.

36%

Captured user interactions in real-time, enabling the agility to address customers’ requests and feedback.

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