Digital Payments Bank in India

Payment Wallet Enhancements

Improved & Added critical features to a payment wallet for a telecom giant.

18Team members

Duration

3Outcomes delivered

PaymentsProduct EngineeringUI/UXData Security

Payment Wallet Enhancements interface preview

Solutioning

From challenge to delivery

Challenges

01Lack of a visually and functionally appealing digital experience to users.

02A tight secured portal for on-the-go transactions.

03Unable to deliver seamless experience with access to all banking services.

Solution highlights

01Reinforced data integrity at multiple layers through encryption of sensitive and private data.

02Decreased server downtime that was causing delays in fetching account details and making payments.

03Seamless banking experience with very little latency.

Outcomes

What it delivered

27%

Improved Click-Through Rate

Access to additional features made it easier for users to access all services on a single platform.

Outcome 02

Improved Operational Efficiency

A digital ecosystem that enables the internal employees push data through simplified and secured channels. Establishes collaboration and connectivity with user role-based access.

18%

Boosted Customer Acquisition

A future - proof and responsive and integrated digital solution with features that escalates user experience, retention, and acquisition.

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